Your Customers Are, Are You?
We live each day in the moment, reacting to events and thoughts that occur in real time. Our ‘ultra-connected’ reality means that everyone can access everything, all the time. Whether we’re searching for a venue on our smartphones, whilst out and about; or spending time researching the next holiday on our laptops. It’s up to the business, retailer or organisation to ensure they’re doing everything they can to be on screen at the time the customer needs you.